Mobile Devices - Quantity Take-Off with a PDA & Facility Management with Touch-Pads
A construction manager of Schwender SHK (Thurnau, Germany) is using a PDA to measure the as-built quantities on a construction site near Bamberg (left picture). The billing process is optimized and shortened as it is easier to determine as-built data directly on site without taking it from plans in the office. The goal of the project was to find out whether a PDA is the right tool for collecting as-built data on construction sites. Today the company is equipped with high-tech mobile devices in the vehicles of service technicians to document service jobs.
After the first experiences with PDAs the employees asked for more sophisticated hardware with larger screens and online capabilities. The possibility to print service reports immediately and hand it over to the client was one of the requests from the service technicians. With the chosen hardware the service technicians have the ability to communicate via internet with the server in the office. The process of executing a job at a client's house was re-engineered the paper-free way. Additionally the mobile computer is used as a communication toolbox for Instant Messaging and work reports. The technician is able to inform all service technicians immediately if an urgent problem occurs at a client's facility. The system can also visualize the position of the service technicians and make it possible for an employee in the office to oversee the jobs and distribute new work assignments as needed.